Frontdesk Terms of Service
Last updated: October 10, 2026
Business use
Frontdesk is provided by RainCode AI for business use. You are responsible for your account, the business information you provide, and appropriate notices and permissions for collecting visitor messages and leads. AI responses can be incorrect; review your bot configuration and avoid using Frontdesk for decisions that require professional advice.
Your free trial
Your free trial lasts 14 days from account creation and does not require a card. It includes 200 chat messages, 25 captured leads, five documents, and one install domain. An expired trial does not automatically become a paid subscription.
Pro subscriptions
Pro costs CAD $19 per month, plus applicable taxes shown before payment. Choosing Pro starts paid billing immediately, even if your original trial has time left. Pro includes 5,000 chat messages and 500 captured leads per billing period, up to 50 documents and three install domains. Rate limits also apply. Unused allowances do not carry over, and Frontdesk does not charge automatic usage overages.
Pro renews automatically each month until canceled. Use Manage billing in Settings to update your payment method, view invoices, or cancel. Cancellation stops the next renewal; Pro remains available through the end of the paid period shown in your account. You may contact RainCodeAI@proton.me for billing help.
Failed payments and access
If a renewal payment fails after a previous successful subscription payment, Frontdesk allows up to seven days of Pro access from the renewal due date while you resolve the payment. Initial failed payments do not receive this grace period. Access may end earlier if the subscription is terminated. After paid access ends, any unexpired portion of your original trial may still be used.
Refunds and billing errors
We do not provide routine refunds for subscriptions, unused time, or cancellation during a paid period. Contact RainCodeAI@proton.me if you believe a charge is duplicated or incorrect; we will review it and correct confirmed billing errors. This policy does not limit any rights or remedies required by applicable law.
Account deletion
Deleting your account stops the associated subscription and removes your active application data. It does not automatically refund previous charges. Some payment records and minimal deletion records remain as described in our Privacy Policy.